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<h2>◇ Production & Shipping Notice</h2>
<p>
All products from <strong>JIYOUNG KANG STUDIO</strong> are handmade, made-to-order bridal jewelry pieces.
Production begins after your order is confirmed, and each piece is carefully prepared and shipped from Korea.
</p>
<h3>◇ Production Time · Handmade to Order</h3>
<p>
Production usually takes <strong>3–5 business days</strong>. Weekends and public holidays are not included.
</p>
<p>
Because our pieces are made to order, cancellations or changes may not be possible once production has started.
Please carefully check your product, options, quantity, and shipping address before placing your order.
</p>
<h3>◇ Shipping Fees</h3>
<table>
<thead>
<tr>
<th>Order Amount</th>
<th>Shipping</th>
</tr>
</thead>
<tbody>
<tr>
<td>Under USD $100</td>
<td>Standard International Shipping: USD $10</td>
</tr>
<tr>
<td>USD $100+</td>
<td>Free Standard International Shipping</td>
</tr>
<tr>
<td>USD $300+</td>
<td>Free FedEx Express Shipping Upgrade, where available</td>
</tr>
</tbody>
</table>
<p>
International orders over <strong>USD $100</strong> qualify for free standard shipping.
Orders over <strong>USD $300</strong> may qualify for a free FedEx Express shipping upgrade depending on the destination.
</p>
<h3>◇ Shipping by Region</h3>
<table>
<thead>
<tr>
<th>Region</th>
<th>Shipping Method</th>
<th>Estimated Delivery Time</th>
<th>Express Option</th>
</tr>
</thead>
<tbody>
<tr>
<td>South Korea</td>
<td>Korea Post Domestic Shipping</td>
<td>1–2 business days</td>
<td>-</td>
</tr>
<tr>
<td>United States</td>
<td>FedEx Priority</td>
<td>2–4 business days</td>
<td>Included</td>
</tr>
<tr>
<td>
Asia<br>
<small>Taiwan, Hong Kong, Macau, Japan, Singapore, Thailand, Vietnam, Malaysia, Indonesia, China</small>
</td>
<td>Korea Post International with Tracking</td>
<td>4–10 business days</td>
<td>FedEx Express: 2–5 business days</td>
</tr>
<tr>
<td>Europe · Canada · Australia</td>
<td>Korea Post International / EMS with Tracking</td>
<td>7–14 business days</td>
<td>FedEx Express: 2–5 business days</td>
</tr>
<tr>
<td>Other International Destinations</td>
<td>Korea Post International with Tracking</td>
<td>7–14 business days</td>
<td>FedEx Express may be available</td>
</tr>
</tbody>
</table>
<p>
Estimated delivery time is calculated from the shipping date after production is completed.
Delivery may take longer due to customs clearance, local courier conditions, weather, holidays, or destination country regulations.
</p>
<h3>◇ FedEx Express Shipping</h3>
<p>
FedEx Express shipping may be available for selected international destinations as a faster and more convenient shipping option.
The available FedEx service may vary depending on the destination, including FedEx International Economy, FedEx International Priority, or other available FedEx services.
</p>
<ul>
<li><strong>Estimated delivery time:</strong> 2–5 business days after shipment</li>
<li><strong>Orders over USD $300:</strong> May qualify for free FedEx Express shipping, including duties and taxes handling where available.</li>
<li><strong>DDP service:</strong> When duties and taxes are included at checkout, customers can receive the package without additional customs payment upon delivery.</li>
<li>FedEx availability, delivery time, and customs handling service may vary depending on the destination country or region.</li>
</ul>
<h3>◇ Important Notes</h3>
<h4>Tracking</h4>
<p>
All orders are shipped with a tracking number.
Once your order has been shipped, the tracking number will be sent by email.
</p>
<h4>Customs Information</h4>
<p>
For some countries or regions, including China and Taiwan, the recipient may be required to provide an ID number, customs clearance information, or app verification such as EZ WAY.
The shipping carrier may contact the recipient directly if additional information is required for customs clearance.
</p>
<h4>Shipping Delays</h4>
<p>
Delivery may be delayed due to customs clearance, local courier conditions, weather, holidays, or destination country regulations.
</p>
<h4>Returns & Refunds</h4>
<p>
Once an approved return has been received and inspected, the refund will be processed to the original payment method, excluding shipping fees.
</p>
<p>
For returns due to customer change of mind, return shipping fees, original shipping fees, customs duties, taxes, and other international shipping-related costs are the customer’s responsibility.
</p>
<h3>◇ Customer Support</h3>
<p>
For shipping, customs, delivery, returns, refunds, or order-related questions, please contact us by email.
</p>
<p>
<strong>Email:</strong> luteworks@gmail.com<br>
<strong>Business Hours:</strong> Monday–Friday, 10:00–17:00 KST
</p>
<p>
Responses may be delayed on weekends and public holidays.
</p>